Ernestine was a nosy, condescending telephone operator who generally treated customers with little sympathy. Ernestine often snorted when she let loose a barbed response or heard something salacious; she also wore her hair in a 1940s hairstyle with a hairnet, although the character was contemporary. In the sketches, Ernestine was usually at her switchboard taking calls in the sketches. She occasionally called her boyfriend, Vito, a telephone repair man, or her pal Phoenicia, another operator.
"We Don't Care, We Don't Have To"
Ernestine delivers a powerful commercial stance for Ma Bell.
Ernestine seeks to collect on an overdue bill.
"Ernestine Gossips with Cher"
Ernestine cold calls Cher to vet her public stories.